Is it possible to pay with cash when checking in?
30 November 2024
Cash payments are accepted at check-in, but a refundable $100 incidental deposit is required for all guests. 44 photos
SURESTAY BY BEST WESTERN CHARLOTTE MATTHEWS, Matthews
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Key details
Hotel Overview and Details
2501 Sardis Rd N, Matthews, 28227-7724,
- Near the Big Air Trampoline Park
Nice
6.5
6.6
3.4
2.8
3-Star Comfort in Matthews with Convenient Access
Location
SureStay By Best Western Charlotte Matthews is conveniently located off I-485, providing easy access to major attractions. Just
Rooms
The hotel offers a variety of room configurations, including
Dining
SureStay By Best Western Charlotte Matthews provides a
Business Facilities
The hotel offers a
Family-Friendly Amenities
SureStay By Best Western Charlotte Matthews welcomes families with its
Highlights
Location: 10 miles from Charlotte Douglas International Airport
Rooms: king and double queen rooms
Dining: complimentary hot breakfast
Business: dedicated business center
Must-do experiences
- Stroll through downtown Matthews for charming local shops and cafes.
- Taste the BBQ at The Captains Cap for a delicious Carolina feast.
- Visit the Matthews Heritage Museum for local history and culture.
- Enjoy nature at Squirrel Lake Park with scenic walking trails.
- Explore the Farmers Market on Saturdays for fresh local produce.
Choose Your Room Category
The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
- King Room2 persons1 sq. feet1 King-size bedAir conditioningroom details
- Queen Room Two Queen Beds2 persons1 sq. feet2 King Size BedsAir conditioningroom details
- King Room Bath Tub Disability Access or Non-Smoking2 persons1 sq. feet1 King-size bedAir conditioningroom details
Room Availability and Pricing Calendar
Find available rooms and check today's best prices!
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Check-in/ Check-out
Facilities
This hotel provides premium amenities for a memorable and relaxed stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- ATM/Cash machine
- Vending machines
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Fishing
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
Spa & Leisure
- Live entertainment
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Show more
Location
2501 Sardis Rd N, Matthews, 28227-7724,
Explore Matthews
Explore Matthews
McAlpine Creek Park
30 minutes' walk
Natural park featuring trails, picnic areas, and a serene creek, perfect for outdoor enthusiasts and dog walkers.
Matthews Heritage Museum
35 minutes' walk
Local history museum showcasing Matthews' heritage with exhibits and artifacts. Great for family visits and learning.
Fountain Rock Park
40 minutes' walk
Beautiful park with scenic trails and a pond, ideal for a leisurely stroll or a family outing.
Big Air Trampoline Park
6 minutes' drive
Indoor trampoline park offering fun activities for all ages, perfect for thrill-seekers and families alike.
Outdoor Walking Trails
30 minutes' walk
Scenic routes around McAlpine Creek Park and surrounding areas, perfect for hiking and keeping active.
Yoga Classes at Local Studios
6 minutes' drive
Relaxing yoga sessions available at nearby studios, ideal for unwinding after a busy day.
Chili's Grill & Bar
2 minutes' walk
Casual dining spot famous for its Tex-Mex dishes and lively atmosphere, perfect for families.
Ghowon Garden
4 minutes' walk
Authentic Asian cuisine featuring sushi and Korean dishes, with a cozy setting and quality ingredients.
Buffalo Wild Wings
5 minutes' walk
Casual venue specializing in wings and burgers, ideal for sports lovers with big-screen TVs.
Local Bars
6 minutes' drive
A variety of local bars nearby featuring craft cocktails, weekly events, and a lively social scene.
Live Music Venues
8 minutes' drive
Visit nearby spots for live music events, ranging from jazz nights to local bands performing regularly.
Navigating city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Surestay By Best Western Charlotte Matthews guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
93
Former name
Quality Inn Crown Point
Guest Reviews and Hotel Ratings
Honest Guest Feedback Based on Real Stays
Pros
Nice staff
Comfortable bed
Great location
Decent price
Cons
Room upgrade
Moldy curtains
Brown water
Guest reviewsShow more reviews
Questions of the users
About Surestay By Best Western Charlotte Matthews
Are pets allowed in the hotel?
05 February 2025
This location does not permit pets. Does the hotel feature a swimming pool?
22 March 2025
Unfortunately, there is no swimming pool available on the premises. Can I book a room if I am 18 years old?
15 January 2025
The minimum age for booking a room is 21 years, with some exceptions for military personnel and college athletes. What time can I check in if my flight is delayed?
10 April 2025
Check-in is available until 4 AM, accommodating late arrivals. Is there an elevator in the building?
18 May 2025
Yes, the hotel is equipped with an elevator for guest convenience. Are laundry facilities available for guests?
12 June 2025
There is a newly installed coin-operated washer and dryer available for guest use. What is the minimum age to check in at the hotel?
27 July 2024
Guests must be at least 21 years old to check in, with exceptions for certain groups. How far is the hotel from Charlotte's city center?
03 December 2024
The hotel is located approximately 24 kilometers from uptown Charlotte. Is late check-out an option for guests?
28 August 2025
Late check-out until 12:00 PM is possible, although availability may vary during busy periods. Does the hotel provide shuttle services to the airport?
22 September 2025
There are no shuttle services available to the airport from this location. Can I make a reservation in person?
16 October 2024
Room reservations can be made in person at the front desk anytime.Next best alternative
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