Is it possible to pay with cash when checking in?
30 November 2024
Cash payments are accepted at check-in, but a refundable $100 incidental deposit is required for all guests.
49 photos
SURESTAY BY BEST WESTERN CHARLOTTE MATTHEWS, Matthews
80US$
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Key details
Hotel Overview and Details
2501 Sardis Road North,
Matthews,
North Carolina,
United States,
28227-7724,
North Carolina
- Near the Big Air Trampoline Park
Nice
6.9
6.6
3.4
2.8
Loved by Surestay By Best Western Charlotte Matthews guests
"It was a plus that it was right next to a Chili's restaurant and I didn't have to get back out into traffic to eat supper."
"Plenty of places to eat around too."
"Breakfast was great would have like chicken or turkey sausage too."
Location
SureStay By Best Western Charlotte Matthews is conveniently located off I-485, providing easy access to major attractions. Just
Rooms
The hotel offers a variety of room configurations, including
Dining
SureStay By Best Western Charlotte Matthews provides a
Business Facilities
The hotel offers a
Family-Friendly Amenities
SureStay By Best Western Charlotte Matthews welcomes families with its
Highlights
Location: 10 miles from Charlotte Douglas International Airport .
Rooms: king and double queen rooms .
Dining: complimentary hot breakfast .
Business: dedicated business center .
Must-do experiences
- Stroll through downtown Matthews for charming local shops and cafes.
- Taste the BBQ at The Captains Cap for a delicious Carolina feast.
- Visit the Matthews Heritage Museum for local history and culture.
- Enjoy nature at Squirrel Lake Park with scenic walking trails.
- Explore the Farmers Market on Saturdays for fresh local produce.
View all
Choose Your Room Category
The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
King Room Non-Smoking
2 persons
205 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Double Room Two Double Beds Non-Smoking
4 persons
205 sq. feet
2 Double beds
Coffee machine
Heating
room details
Executive King Room Non-Smoking
4 persons
205 sq. feet
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
King Room Disability Access Tub
2 persons
205 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Show all roomsLess
Room Availability and Pricing Calendar
Find available rooms and check today's best prices!
Facilities
This hotel provides premium amenities for a memorable and relaxed stay
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- ATM/Cash machine
- Vending machines
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Fishing
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
Spa & Leisure
- Live entertainment
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Hotel Location
2501 Sardis Road North,
Matthews,
North Carolina,
United States,
28227-7724,
North Carolina
Map view
2501 Sardis Road North,
Matthews,
North Carolina,
United States,
28227-7724,
North Carolina
City landmarks
Landmark
McAlpine Creek Park
1.4
mi
Museum
Matthews Heritage Museum
2.0
mi
Mall
Costco Wholesale
1.7
mi
Park
Fountain Rock Park
2.4
mi
Church
Elevation Church
2.7
mi
Nearby
2408 Sardis Rd N
Big Air Trampoline Park
1700 ft
Restaurants
Chili's Grill & Bar Sardis Rd N
400 ft
2521 Sardis Rd N
Buffalo Wild Wings
1300 ft
2530 Sardis Rd N
Crown Point
1200 ft
2518 Sardis Rd N
Ghowon Garden
1000 ft
2501 Crownpoint Drive
Hef's Bar & Grill
4400 ft
1920 Sardis Rd N
Zaxby's
4100 ft
1930 Sardis Rd N Ste 105
Explore Matthews
Explore Matthews
Navigating city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Surestay By Best Western Charlotte Matthews guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
93
Former name
Quality Inn Crown Point
Guest Reviews and Hotel Ratings
Honest Guest Feedback Based on Real Stays
Pros
Nice staff
Comfortable bed
Great location
Decent price
Cons
Room upgrade
Moldy curtains
Brown water
Guest reviewsOpen reviewsQuestions of the users
About Surestay By Best Western Charlotte Matthews
Are pets allowed in the hotel?
05 February 2025
This location does not permit pets.
Does the hotel feature a swimming pool?
22 March 2025
Unfortunately, there is no swimming pool available on the premises.
Can I book a room if I am 18 years old?
15 January 2025
The minimum age for booking a room is 21 years, with some exceptions for military personnel and college athletes.
What time can I check in if my flight is delayed?
10 April 2025
Check-in is available until 4 AM, accommodating late arrivals.
Is there an elevator in the building?
18 May 2025
Yes, the hotel is equipped with an elevator for guest convenience.
Are laundry facilities available for guests?
12 June 2025
There is a newly installed coin-operated washer and dryer available for guest use.
What is the minimum age to check in at the hotel?
27 July 2024
Guests must be at least 21 years old to check in, with exceptions for certain groups.
How far is the hotel from Charlotte's city center?
03 December 2024
The hotel is located approximately 24 kilometers from uptown Charlotte.
Is late check-out an option for guests?
28 August 2025
Late check-out until 12:00 PM is possible, although availability may vary during busy periods.
Does the hotel provide shuttle services to the airport?
22 September 2025
There are no shuttle services available to the airport from this location.
Can I make a reservation in person?
16 October 2024
Room reservations can be made in person at the front desk anytime.Next best alternative
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